Public Data Retrieval Standard

1. Discovery does not establish a fact

SuedeDoor may use search services, industry sources, vendor submissions, registries, or other discovery methods to identify products or locate possible sources.

Discovery establishes only that a product or source may warrant research. It does not establish a Catalog fact.

Persistent factual information must be supported by an approved vendor-controlled source. Search-result snippets, third-party summaries, change-detection signals, and AI model knowledge are not used by themselves to establish persistent Catalog facts.

The source by which a product was discovered does not affect its eligibility, classification, visibility, or factual treatment within SuedeDoor.

2. Access controls apply before retrieval

Vendor-site retrieval is subject to a shared access-policy process before factual research proceeds.

SuedeDoor evaluates applicable published crawl rules and internal vendor-specific access settings. Where retrieval is disallowed, SuedeDoor does not bypass the restriction, switch to another retrieval provider to circumvent it, or advance factual verification dates.

Temporary technical failures, rate limits, or unreadable access rules are handled conservatively through bounded retries and deferred rechecks. A temporary failure does not become permission to retrieve.

SuedeDoor also supports vendor-specific retrieval suppression. When a domain or source is marked as not to be retrieved, that setting applies across scheduled research and relevant user-initiated research functions.

Published crawl rules and website terms are treated as separate matters. Crawl rules are not treated as a legal interpretation of website terms, and automated systems do not make legal conclusions about enforceability or permission.

3. SuedeDoor prefers the source most applicable to the product and fact

SuedeDoor uses bounded source selection rather than unrestricted site crawling.

Where available, the system considers the recorded official product URL, vendor-controlled sitemaps, relevant navigation links, canonical metadata, and other official product-specific source signals.

A product or pricing page is preferred over a general corporate homepage when a more specific source exists.

A page must also be about the Catalog product to which a fact would be attached. A vendor-domain match alone is not sufficient when the vendor offers multiple products.

Pages whose primary subject is a subordinate object—such as an individual listing, template, gallery item, portfolio project, resource, marketplace item, article, customer story, or similar content—are not treated as product-pricing evidence merely because they appear on the vendor's website.

Machine-oriented files are not selected as ordinary customer-facing pricing pages.

4. Market and language applicability matter

An official source must be applicable to the market represented by the fact.

For SuedeDoor's current U.S.-market service, official U.S. or applicable global sources are preferred when available. A localized source for another market does not automatically establish a U.S.-market fact.

Language alone does not determine applicability. A non-English official source may still support a fact if the source clearly applies globally or to the U.S. Conversely, an English-language page directed to another market does not automatically establish a U.S. fact.

SuedeDoor does not infer that pricing, currency, packaging, availability, or other commercial terms are identical across markets.

5. Deterministic extraction is preferred

Where practical, SuedeDoor first uses deterministic methods to identify and parse explicit factual statements.

AI-assisted extraction is used only when necessary. When AI is used, it is required to identify supporting source text rather than generate a value from general knowledge or inference.

AI output does not itself establish a Catalog fact. Candidate information must still pass source-grounding, product-identity, and factual-integrity checks before it may be persisted or shown as verified.

If a source does not support a proposed assertion, the assertion is discarded.

6. Pricing receives additional safeguards

SuedeDoor does not infer pricing that a vendor has not clearly published.

The system does not convert annual pricing into an unstated monthly equivalent, convert monthly pricing into an unstated annual equivalent, infer currency, infer seat quantities, infer discounts, infer taxes or fees, or assign a price to an unpriced plan.

Qualifying language is preserved. For example, “starting at” is not converted into an unqualified fixed price, and promotional pricing is not represented as ordinary base pricing.

Generic sales or contact calls-to-action do not by themselves establish quote-based pricing. We treat pricing as quote-based only when the vendor explicitly ties contact or quotation to obtaining a price.

A generic sales, demo, consultation, trial, or lead-generation call to action does not establish a pricing state.

If no usable public pricing can be verified, SuedeDoor may display that pricing is not currently verified rather than infer a value.

A missing price is never interpreted as free.

7. Product identity is verified separately from pricing

A genuine price found on a vendor website is not automatically a price for every product offered by that vendor.

Before attaching a product-specific fact, SuedeDoor evaluates product context using signals such as the recorded product identity, known aliases, canonical URLs, page titles, headings, structured metadata, URL context, and documented product relationships.

Where a page clearly describes a different product, its facts are not attached to the Catalog product being researched.

Where the relationship cannot be established without interpretation, the fact remains unverified and may be routed for human review.

8. Facts require evidence

Material persisted facts can carry fact-level provenance that records the supporting official source, retrieval or verification time, and a short supporting excerpt or other evidence sufficient to audit the factual basis.

Verification dates advance only when qualifying evidence exists.

SuedeDoor does not manufacture retrospective provenance for legacy information merely to make older records appear verified.

Where information cannot currently be substantiated, SuedeDoor preserves that uncertainty rather than presenting unsupported information as current.

9. Factual changes are automated; ambiguity is not

A clearly supported factual change may be applied automatically regardless of how large the change is.

For example, a large price change does not require human approval merely because of its percentage magnitude.

Human review is reserved for conditions such as conflicting official evidence, uncertain product identity, ambiguous plan or tier mapping, wording that cannot be normalized without interpretation, vendor corrections that conflict with verified evidence, or access and governance questions requiring judgment.

Repeated detection of the same unresolved issue does not create duplicate review items.

This reflects SuedeDoor's operating principle:

Automate facts. Escalate ambiguity. Preserve auditability.

10. Vendor submissions and corrections use the same evidence rules

A vendor submission is an intake route, not a separate path to Catalog treatment.

Submitting a product does not guarantee eligibility, inclusion, placement, priority, or favorable treatment.

Vendor-supplied corrections are evaluated under the same factual and evidence requirements as information identified through SuedeDoor's own research.

Where an authorized vendor representative provides a straightforward factual correction that is supported by qualifying official evidence and does not conflict with existing verified evidence, the correction may be processed automatically.

Conflicting, ambiguous, promotional, or interpretive requests are not accepted merely because they were submitted by a vendor.

Verified vendor representatives may also use SuedeDoor's published channels to raise correction, removal, or access concerns. Those requests do not authorize SuedeDoor to replace factual evidence with unsupported vendor assertions.

11. SuedeDoor minimizes retained source material

SuedeDoor does not maintain wholesale copies of vendor webpages as part of its normal factual evidence system.

Full page HTML, full-page text, and wholesale provider-generated page content are not retained as Catalog evidence.

Instead, SuedeDoor retains compact factual evidence and governance metadata, such as source URLs, timestamps, result states, hashes, and short supporting excerpts where appropriate.

Temporary diagnostic information is minimized and subject to short retention periods. Durable factual evidence and governance records may be retained longer where necessary to preserve provenance, historical accuracy, and auditability.

12. Website terms are reviewed separately

Where available and relevant, SuedeDoor may locate and record vendor website terms and identify wording concerning automated access, bots, crawlers, scraping, extraction, indexing, or similar activity.

Automated processing may identify potentially relevant wording and detect whether the source has changed.

It does not make legal conclusions about whether particular terms are binding, enforceable, or legally permit or prohibit SuedeDoor's activity.

Potentially relevant questions requiring legal or governance judgment are reserved for human review.

13. Access restrictions do not rewrite existing facts

If a source later becomes unavailable, restricted, temporarily unreadable, or unavailable for governed retrieval, SuedeDoor does not treat that event as evidence that previously recorded factual information has changed.

Existing information may remain in the Catalog subject to its displayed verification or freshness state, but it is not falsely reverified.

Similarly, the disappearance of a price or feature from a page is not automatically converted into an affirmative statement unless the available evidence supports that conclusion.

14. “Not currently verified” is an intentional state

SuedeDoor does not seek completeness at the expense of factual support.

A vendor may not publicly disclose pricing or another fact. The appropriate source may be unavailable. Product identity may be unclear. Sources may conflict.

In those circumstances, SuedeDoor may display that information is not currently verified, unavailable, ambiguous, quote-based, promotional, historical, or otherwise qualified as appropriate to the evidence.

These states are deliberate safeguards, not assumptions about the vendor or product.

15. Changes to this standard

SuedeDoor may update this standard as its research systems, providers, governance controls, or product features evolve.

Material revisions are versioned so that the applicable operating standard can be identified over time.

This standard describes SuedeDoor's factual retrieval and evidence practices. It does not guarantee that every publicly accessible source can or will be retrieved, that every vendor publishes all relevant information, or that public information will remain unchanged after verification.